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Sushil Singh

I have hosted my odoo system on Odoo.sh. SMS Queue Manager works well on local host but it is not triggered on time on odoo.sh.

I am unable to figure out the reasons behind this issue.

I am using odoo15 and I am using the 1 month trial version of odoo.sh for testing purpose.

I am looking forward to your guidance. Thank you.


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S.M Firoz Ahmed ( Daffodil Software Limited )
Best Answer

It sounds like you are experiencing an issue with the SMS Queue Manager not being triggered on time when hosted on Odoo.sh.

There could be a few reasons for this, such as:

  • The scheduler on Odoo.sh may not be configured correctly, or may not have the necessary permissions to run the SMS Queue Manager.
  • The SMS Queue Manager may be conflicting with other modules or apps running on your Odoo.sh instance.
  • There could be an issue with the code of the SMS Queue Manager itself that is causing it to fail when running on Odoo.sh.

To troubleshoot this issue, you can try the following steps:

  • Check the logs of your Odoo.sh instance for any error messages related to the SMS Queue Manager.
  • Try disabling other modules or apps that may be conflicting with the SMS Queue Manager.
  • Inspect the code of the SMS Queue Manager to see if there are any issues that could be causing it to fail when running on Odoo.sh.

It's also possible that the issue is related to the performance of the Odoo.sh instance. You can try to monitor the performance of your instance and check if it's running out of resources or is slow. This could be a problem with the server or the way the instance is set up.

If you are still facing issues, it's a good idea to contact the Odoo.sh support team for help with resolving the issue. They will be able to provide you with more specific guidance based on your particular setup and configuration.

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