Hello everyone,

Here is the business use case : company is a retailer in the beverage industry. When they deliver a customer for a celebration such as a wedding, there usually is unopened bottles that are returned into the stock. So in Odoo, it means :

1. Create a sale order

2. Deliver it completely

3. Accept returns from customers

4. Invoice what has been actually used, ie complete delivery-returns

Odoo creates an invoice for the complete order and a refund for the return. Though it is financially correct, it is not what the business process is. There should be only one invoice. How would you suggest to address this in another way than hammering into the code ?