Hi,

When a client that has been setup as a portal user send an email to one of our project aliases the task gets created but the body of the task is completely empty. And I'm seeing the following error in our docker log: 

2020-09-18 09:00:18,332 1 INFO clientname odoo.addons.mail.models.mail_thread: Routing mail from "test" <test+portal@myemail.co.za> to help@clientname.co.za with Message-Id <20200918085942.C4F8C1B7C4@box.test.software>: direct alias match: ('project.task', 0, {'project_id': 2}, 10, mail.alias(8,)) 

2020-09-18 09:00:18,363 1 INFO odoo_clientname odoo.addons.fetchmail.models.fetchmail: Failed to process mail from imap server help@clientname.co.za. 

Traceback (most recent call last):

  File "/usr/lib/python3/dist-packages/odoo/addons/fetchmail/models/fetchmail.py", line 170, in fetch_mail

    res_id = MailThread.with_context(**additionnal_context).message_process(server.object_id.model, data[0][1], save_original=server.original, strip_attachments=(not server.attach))

  File "/usr/lib/python3/dist-packages/odoo/addons/mail/models/mail_thread.py", line 1125, in message_process

    thread_id = self._message_route_process(message, msg_dict, routes)

  File "/usr/lib/python3/dist-packages/odoo/addons/mail/models/mail_thread.py", line 1039, in _message_route_process

    thread = ModelCtx.message_new(message_dict, custom_values)

  File "/usr/lib/python3/dist-packages/odoo/addons/project/models/project.py", line 866, in message_new

    task = super(Task, self.with_context(create_context)).message_new(msg, custom_values=defaults)

  File "/usr/lib/python3/dist-packages/odoo/addons/mail/models/mail_cc_mixin.py", line 29, in message_new

    return super(MailCCMixin, self).message_new(msg_dict, cc_values)

  File "/usr/lib/python3/dist-packages/odoo/addons/mail/models/mail_thread.py", line 1155, in message_new

    return self.create(data)

  File "<decorator-gen-143>", line 2, in create

  File "/usr/lib/python3/dist-packages/odoo/api.py", line 335, in _model_create_multi

    return create(self, [arg])

  File "/usr/lib/python3/dist-packages/odoo/addons/base_automation/models/base_automation.py", line 268, in create

    action._process(action._filter_post(records))

  File "/usr/lib/python3/dist-packages/odoo/addons/base_automation/models/base_automation.py", line 221, in _process

    raise e

  File "/usr/lib/python3/dist-packages/odoo/addons/base_automation/models/base_automation.py", line 218, in _process

    self.action_server_id.with_context(**ctx).run()

  File "/usr/lib/python3/dist-packages/odoo/addons/base/models/ir_actions.py", line 538, in run

    raise AccessError(_("You don't have enough access rights to run this action."))

I tried to give the portal user more access but the issue remains?

Thanks for any suggestions