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Hicham Z

Hi Community,


I attempted to configure an outgoing SMTP email server using OVH with the following parameters:

  • Authentication Method: Username
  • Connection Encryption: SSL/TLS
  • SMTP Server: ssl0.ovh.net
  • SMTP Port: 465
  • Email: myemail@mycustomdomain.com
  • Password: mypassword

I also defined mycustomdomain.com under Settings / Domain Aliases.

However, when running test emails, I consiInvalid Operation


Server replied with the following exception:
(535, b'Incorrect authentication data')
stently receive the following error message:

Could you please help me resolve this issue?

Alternatively, could you suggest a free SMTP server I can use to work around this problem?

I also tried using Gmail with OAuth authentication, but encountered the same error message.

Thanks

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Cybrosys Techno Solutions Pvt.Ltd
Best Answer

Hi,

Please refer to the links:

1. https://www.cybrosys.com/blog/how-to-configure-outgoing-and-incoming-mail-servers-in-odoo-18

 The blog is specifically for Odoo 18, walking through how to set up outgoing/incoming servers

2. https://www.cybrosys.com/blog/how-to-connect-sendinblue-with-odoo-16-erp

Though it’s for v16, the principles of integrating an external SMTP/mass-mail service (like Sendinblue / Brevo) are relevant.


Hope it helps.

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Jandry Loayza Feijoo
Best Answer

I have de same problem. Do you already know how ti fix it?

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