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So, in error, I paid a vendor bill using the BANK account (It was actually a VISA payment). So now I have a cheque waiting to be printed - and I will never print it. My balance in GL says I have spent this money - but I have not.
How do I remove this cheque from the journal so that I can pay with VISA?
You can cancel the particular entry and it will help. It says you can cancel journal entries
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1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.
Four days and no replies. Very disconcerting. I will call support and see what they say - if they have an answer, I will follow-up here with the solution.