Hello, I want my only support email to be support@xxx.com. When an employee of mine responds to a ticket, the client will see my employee's email address, and then ... what is the helpdesk module for? (The next time the client will write directly to my employee without going through support@xxx.com.

Is it possible to configure Odoo so that in the helpdesk module all employees write from support @?

Thanks for your time.