Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
Clients can order products with or without installation. We send out prepayment emails and depending on if they chose an installation or not there will be additional text or not. Installation is a product line in sales order and has it's own product category.
So in my mind it would look something like this (as i'm a beginner in odoo i don't know if it's even the right approach)
Hello
"text in email"
% if sales order has an installation product/category:
"text for that information"
% endif
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1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.
Question would be, what is the correct object/field for the if-statement?