Hi

We often have a scenario where items have been received in incorrectly. 

For example:

We receive in 10 only to find subsequently that we have 9. 

What's the best way to 'undo' this receipt and represent the true receipt of 9? (note that the receipt is reserved against a MO)

There's no option to cancel the shipment and set back to draft, and every combination of scrapping items, returning items and duplicating shipments seems to cause other issues.  

Does anyone have any suggestions?

thanks

Tom