Hello,
I am experiencing an issue accessing odoo.com from multiple VPS hosted in a data center environment.
All servers return the same error when accessing the website from the terminal or from windows.
403 Forbidden
Request forbidden by administrative rules.
I have already attempted the following:
Tested the access from three different VPS instances
Verified DNS resolution
Adjusted rDNS (PTR record)
Confirmed that no local firewall or proxy is blocking the request
Additionally, I have tried contacting Odoo support directly, but unfortunately I have not received any response or resolution so far.
If anyone has encountered a similar issue or has insights into how to request IP unblocking or whitelisting from Odoo’s side, I would appreciate your guidance.
Thank you in advance for your help.
As shared in the Live Chat to you, a ticket was created for you yesterday. Support does not provide immediate replies to tickets - they go into a queue and are processed in the order they are received.