Hi,

If the domain filter isn't showing the expected results, it may be due to data inconsistencies or incorrect configuration. Here's a troubleshooting approach:

Check Data Consistency:
First, ensure that the customer rank field you created is populated correctly for customers with a "Very high" rank. If there are inconsistencies in data entry or if the field is not populated correctly, it could lead to the filter not returning any results.

Verify Field Names and Values: Double-check the field names and values to ensure they match exactly with what you're using in your filter rule. If there's another field with a similar name (like the one you mentioned you didn't know about), it's possible that confusion between fields could be causing the issue.

inspect Domain Filter Configuration:
Review the configuration of your domain filter to ensure it's correctly set up to filter records based on the "Very high" customer rank. Check for any typos or mistakes in the domain expression.

Review Studio Menu Configuration:
Double-check the configuration of your Studio menu to ensure that the filter rule is correctly applied and integrated into the menu. Make sure the filter is applied to the correct field and that there are no conflicting filters or conditions.

Hope it helps

hi Tom: 

If you are using a field created by Studio, the field name will start with x_. Please check if the field in your domain condition is correct.

Hi Tom , 

Please check this code , Here I am apply a rule for country which is equal to USA . It is working . 
Please refer this code. 

This is the rule i applied for specific country . 

The result is look like this .