Hi I want to set up an email address where everyone can write an email to. Like questions@mycompany.com (external mail)

all emails should be accepted.

all emails should be put either in a discussion channel: CustumersQuestions

or in the inbox of the Users in the AnswerTeam.

right now I configured the email questions@mycompany.com as the catchall

if I write a test mail to the questions@mycompany.com I get a Mailer deamon:

Hello ,

The email sent to questions@mycompany.com cannot be processed. This address is used to collect replies and should not be used to directly contact mycompany.

Please contact us instead using admin@mycompany.com

Regards,

The mycompany team.


In my opinion that should be a standard problem which should be easy to fix but I couldn't find answers on google.