Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
The way that Odoo does this is a bit incomplete.
Is there a way for the system to automatically send an email to the customer after X amount of time after their order, asking them to leave a review on the product? It would obviously need to include the link to said product.
Odoo . sh v17
Hi,
Please refer to the link:
Hope it helps
Go to:
Settings > Technical > Email > Templates
Go to:
Settings > Technical > Automation > Automated Actions
This ensures emails go out X days after the sale is confirmed.
If you're using custom logic (e.g., only send emails for certain products/customers), create a custom Python function and attach it to a scheduled action.
Can you include some screenshots to explain in more detail?
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@Dhrumi, hopefully you'll see this as I cannot reply directly to you.
The one thing I am not certain about with what you described, is how to specify the customer and the product(s) the customer purchased in the template.
Any insight on that would be very helpful.