Siirry sisältöön
Menu
Sinun on rekisteröidyttävä, jotta voit olla vuorovaikutuksessa yhteisön kanssa.
Tämä kysymys on merkitty
1 Vastaa
1899 Näkymät

I also had the bad surprise to discover that all my customers received a "Payment reminder" email from Odoo.


I also found an option under "Accounting / Configuration / Settings / Invoicing / Follow up email" that I've now disabled. Even after that my customer got another email!


How can I make sure this prevents this email to be sent? 

Thanks!

Avatar
Hylkää
Paras vastaus

In Odoo there are pre-configured follow-ups that can be easily adapted according to requirements in accounting->configuration->followup-levels:



To disable these completely, activate the developer mode and disable/deactivate the Scheduled action related to these follow-ups in setttings->technical->scheduled actions:



Avatar
Hylkää
Tekijä

Thanks! The second part helps. Will is also disable other emails asides from the accounting/invoicing follow up emails?

Aiheeseen liittyviä artikkeleita Vastaukset Näkymät Toimenpide
1
marrask. 24
1476
2
lokak. 24
47
1
kesäk. 24
1484
1
toukok. 24
2926
1
maalisk. 24
50