Assistance standard et étendue¶
Avertissement
Les informations présentées sur cette page ne sont pas destinées à modifier, amender ou remplacer les termes du Contrat d’abonnement Odoo Enterprise. En cas d’incohérence ou de conflit, le Contrat d’abonnement prévaudra.
Odoo provides standard support for all major versions for three years. It includes helpdesk support, bug fixing, and security updates.
Beyond those three years, extended support is subject to a mandatory additional fee and includes helpdesk support and bug fixes (depending on feasibility).
Note
Odoo releases intermediary versions, called online or SaaS versions, every two to three months. These versions are only available on Odoo Online and are not eligible for extended support.
You can upgrade from any version to supported versions only. The last unsupported version can still be used as an upgrade target for up to six months following its end-of-life date.
The table below shows the support status of every version. Major releases are highlighted in bold.
Odoo Online |
Odoo.sh |
On-premise |
Date de publication |
Fin de l’assistance standard |
|
|---|---|---|---|---|---|
Odoo SaaS 19.3 |
● |
N/A |
N/A |
Mai 2026 |
|
Odoo SaaS 19.2 |
● |
N/A |
N/A |
Mars 2026 |
|
Odoo SaaS 19.1 |
● |
N/A |
N/A |
Janvier 2026 |
|
Odoo 19.0 |
● |
● |
● |
septembre 2025 |
septembre 2028 (prévu) |
Odoo SaaS 18.4 |
● |
N/A |
N/A |
July 2025 |
|
Odoo SaaS 18.3 |
● |
N/A |
N/A |
May 2025 |
|
Odoo SaaS 18.2 |
● |
N/A |
N/A |
March 2025 |
|
Odoo 18.0 |
● |
● |
● |
octobre 2024 |
septembre 2027 (prévu) |
Odoo 17.0 |
● |
● |
● |
Novembre 2023 |
September 2026 (planned) |
Odoo 16.0 |
● |
● |
● |
Octobre 2022 |
septembre 2025 |
Odoo 15.0 |
● |
● |
● |
Octobre 2021 |
octobre 2024 |
Odoo 14.0 |
● |
● |
● |
avant 2021 |
avant 2024 |
Anciennes versions |
● |
● |
● |
avant 2021 |
avant 2024 |
Légende
● : Assistance standard
● : Extended support (mandatory extra fee)
● : Non supporté
N/A : Jamais publiée pour cette plateforme