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Alfie Qashwa

Hi 

I installed posbox img version 16 on raspi 3.

But it printed small-size company logo and the position is always on the left of receipt. I'v tried img v15 and the result was the same. 

Either I've tried both Point of Sale in odoo 9 also odoo 10.


Any help? 


T H anks

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Alfie Qashwa
Autor Best Answer

Hello Fabrice Henrion

Thank you for your response.

yes, i'v tried printing on runbot and the result exactly the same as explained on my question above. So, how can fix it ? how to synchronize posbox with the hardware? how to configure posbox or setting the receipt?

Thanks


Regards

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Fabrice Henrion (fhe)
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I have not observed this issue.

Do you have the same problem when printing the standard receipt on runbot (with the default Odoo logo)? if yes, the problem is hardware-related; if no, the problem is software-related.

Do you have the same problem with other pictures? if yes, the report is the problem; if no, your picture (size?) is the problem.

Since many versions, the logo on a default POS receipt is centered like this: https://www.elico-corp.com/website/image/ir.attachment/16247_dedb029/datas

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Niyas Raphy (Walnut Software Solutions)

Hi Fabrice,

What you mean by the standard receipt ? Is it the normal receipt that we get without using POS Box ?

Fabrice Henrion (fhe)

What I mean by standard receipt is the receipt that gets printed when you don't configure anything. The standard receipt should display the Odoo logo at the top of the receipt, and centered.

Niyas Raphy (Walnut Software Solutions)

Hi Fabrice,

Thanks for the response. I have installed the POS module and didn't configured anything and when i print the receipt i cant find the logo in the POS ticket. Checked in v10 and v9