Skip to Content
This question has been flagged
helpdeskteamv13V13
3066 Vistes
Avatar
Danny van Spronsen

Hello,

Is it possible in the Helpdesk module (v13) to create a unique ticket numbering per Helpdesk team? 

We have different teams for support. So as an example for each question asked a unique ticket number is created like for customer service: #C00001, #C00002, and so on and for technical support: #T00001, #T00002, and so on.


Thanks in advance,

Danny


Avatar
Descartar
Related Posts Respostes Vistes Activitat
Help Desk Team Members Solved
helpdesk team
Avatar
Avatar
Avatar
Avatar
Avatar
4
de juny 24
5735
Welcome email automatically
helpdesk newsletter odoo v13 V13
Avatar
Avatar
1
de març 21
4190
Configuración de grupos y equipos
helpdesk groups team
Avatar
Avatar
Avatar
3
d’abr. 25
2190
Helpdesk Employee Access
access helpdesk team
Avatar
Avatar
1
d’abr. 23
2093
Confirmation emails for website helpdesk requests Solved
customer confirmation helpdesk V13
Avatar
Avatar
Avatar
3
de jul. 24
5622