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sales.orderodoo18Odoo18.0
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Herzinanda Putra

Hello Odoo Community,

I am encountering an issue with my Odoo instance. The following error is thrown, and I am not sure how to resolve it:


Odoo Client Error

UncaughtPromiseError > OwlError

Uncaught Promise > An error occured in the owl lifecycle (see this Error's "cause" property)

Occured on localhost:8069 on 2024-10-09 09:39:40 GMT

OwlError: An error occured in the owl lifecycle (see this Error's "cause" property)
    Error: An error occured in the owl lifecycle (see this Error's "cause" property)
        at handleError (http://13.236.161.212:8069/web/assets/40d26f4/web.assets_web.min.js:947:101)
        at App.handleError (http://13.236.161.212:8069/web/assets/40d26f4/web.assets_web.min.js:1579:29)
        at ComponentNode.initiateRender (http://13.236.161.212:8069/web/assets/40d26f4/web.assets_web.min.js:1037:19)

Caused by: Error: "sale.order"."is_abandoned_cart" field is undefined.
    at Field.parseFieldNode (http://13.236.161.212:8069/web/assets/40d26f4/web.assets_web.min.js:7592:330)
    at http://13.236.161.212:8069/web/assets/40d26f4/web.assets_web.min.js:8506:927
    at visit (http://13.236.161.212:8069/web/assets/40d26f4/web.assets_web.min.js:4652:51)
    at visitChildren (http://13.236.161.212:8069/web/assets/40d26f4/web.assets_web.min.js:4651:171)
    at visit (http://13.236.161.212:8069/web/assets/40d26f4/web.assets_web.min.js:4652:129)
    at visitChildren (http://13.236.161.212:8069/web/assets/40d26f4/web.assets_web.min.js:4651:171)
    at visit (http://13.236.161.212:8069/web/assets/40d26f4/web.assets_web.min.js:4652:129)
    at visitChildren (http://13.236.161.212:8069/web/assets/40d26f4/web.assets_web.min.js:4651:171)
    at visit (http://13.236.161.212:8069/web/assets/40d26f4/web.assets_web.min.js:4652:129)
    at visitChildren (http://13.236.161.212:8069/web/assets/40d26f4/web.assets_web.min.js:4651:171)

It seems that the error is related to the "sale.order.is_abandoned_cart" field being undefined.

Has anyone encountered this issue before, or does anyone know how to resolve it? Any help would be greatly appreciated.

Thank you!

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Niyas Raphy (Walnut Software Solutions)
Best Answer

Hi,
To solve the issue, install or upgrade the website_sale (Ecommerce) module in your database or delete the usage of field is_abandoned_cart from the views.

Thanks

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