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productimportinventorytemplatesproducts
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Zuhair

Hello,

I’m currently facing an issue while trying to import products with variants into Odoo 18 Enterprise SaaS. Each time I try to import the data, I receive the following error:

"Import preview failed due to: 'model_name'. 

For CSV files, you may need to select the correct separator."


But I did the same in another database it works fine.


Does anyone know about that or have a solution to this issue?

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BERGER Vincent
Best Answer

Hi,

You may get this message if a special character like / is present in your column names

I hope this will help you

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Enrique Sotomayor Garcia
Best Answer

Thank you Vincent. It is hard to believe that Odoo doesn't understand a format created by itself. When you export a database from Odoo, it comes with this special characters that after is not able to understand. 


Thanks again

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