Hello all, we're a recent Odoo customer (enterprise v14 SaaS) and are in the process of setting up. We'd like our helpdesk page to look something like the one on this page,

https://www.odoo.com/page/helpdesk

i.e. popular questions on the left, "submit a question" button on the right

but without the learning - just a forum/knowledge base and the option to then submit a ticket. I can't see how to do this - can someone advise please? Thank you, Debbie