Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

إدارة علاقات العملاء
e-Commerce
المحاسبة
المخزون
PoS
المشروع
MRP

All apps

كافة المنشورات الأفراد الشارات

علامات التصنيف (عرض الكل)

odoo accounting v14 pos v15

حول هذا المنتدى

المساعدة

"Send by Email" Fails for Sending Purchase Order and Sales Order emails fail but all other email send functions are ok

timeout salesorder purchaseorder sendmail

2 الردود

2369 أدوات العرض

Baden de Bari

When clicking In a Purchase Order or Sales Order, clicking on "Send by Email" hangs all functions. 120 second server timeout.

Considerations:

- All Incoming and Outgoing servers, ports and aliases are all configured correctly (sales@ auto creates CRM sales leads; support@ auto creates helpdesk tickets, etc.)

- All other email sending functions work - sending direct emails from Contact page, Helpdesk emails, etc.

Finding the error in the server log file: grep -i “error” odoo-server.log

2023-12-19 22:16:39,554 809 ERROR stagingl.myserver.ca odoo.service.server : WorkerHTTP (4143) timeout after 120s

2023-12-19 22:16:39,572 4186 INFO stagingl.myserver.ca odoo.service.server : worker WorkerHTTP (4186 ) alive

Odoo v16.

Lars Aam

We have only 1 worker on Odoo.sh and don't experience any problems. I guess it depends on the number of users and processes accessing the server.

Baden de Bari

الكاتب

Alright, I was really looking forward to answering this one for the community, as I have seen a lot of similar posts without an actual solution. For those still struggling, I hope this can be one of the solutions for you and save you a lot of time.

The issue here, is that prior to sending a PO or SO email, the system generates a PDF. To generate that PDF you need at least two workers configured on your server, and checking the log for any mail connections would be fruitless for this.

Therefore, increasing the number of workers for the server was the solution.

Update your odoo.conf:

----
.
.
.
workers = XX
addons_path = ......

----

Here is a related article to assist in calculating the appropriate number of workers for your server: https://www.odoo.com/nl_NL/forum/help-1/how-do-i-add-worker-to-odoo-176488

(as I don't have the karma points to add a link, there it is above in plain text)

هل أعجبك النقاش؟ لا تكن مستمعاً فقط. شاركنا!

أنشئ حساباً اليوم لتستمتع بالخصائص الحصرية، وتفاعل مع مجتمعنا الرائع!

تسجيل

المنشورات ذات الصلة	الردود	أدوات العرض
Manually Link PO to Sales Order link salesorder purchaseorder	2 يونيو 24	5222
Sales Order makes an RFQ (Not a Purchase Order) for one Vendor and NOTHING for another Vendor - why? bom salesorder purchaseorder	0 أبريل 19	3036
Base code of email templates Sales Order: Send by email and Purchase Order: Vendor Reminder purchase sales salesorder purchaseorder purchase.order	0 نوفمبر 23	1916
OCA Multi Company Modules - Companies with Different Product Codes and Names multicompany salesorder intercompany purchaseorder v14	0 أكتوبر 22	3565
Create a master detail page in ODOO v11.0 CE python salesorder purchaseorder odoo11 odoo11community	3 يوليو 19	5606

لقد تم الإبلاغ عن هذا السؤال

هل أعجبك النقاش؟ لا تكن مستمعاً فقط. شاركنا!