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الصورة الرمزية
Vijayakannan

We tried to connect the ESSL -AIFACE-PLUTO biometric device to the Odoo 16 HRM application. The connection test was successful, but we were unable to download the attendance reports during that time we received the following error " 

TypeError: Cannot read properties of undefined (reading 'writeText')
    at RPCErrorDialog.onClickClipboard (http://192.168.1.113:8069/web/assets/debug/web.assets_backend.js:6834:37) (/web/static/src/core/errors/error_dialogs.js:93)
    at Object.mainEventHandler (http://192.168.1.113:8069/web/assets/debug/web.assets_common.js:22236:25) (/web/static/lib/owl/owl.js:5833)
    at HTMLButtonElement.listener (http://192.168.1.113:8069/web/assets/debug/web.assets_common.js:16760:20) (/web/static/lib/owl/owl.js:357)"

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الصورة الرمزية
Vijayakannan
الكاتب أفضل إجابة

Thanks 

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الصورة الرمزية
Vishnu V Nath
أفضل إجابة

TypeError: Cannot read properties of undefined (reading 'writeText'), suggests that there is an issue related to the clipboard handling within the  web interface. This error occurs when a JavaScript function tries to access the writeText method, which is part of the Clipboard API, on an undefined object.

If you are using a third-party integration module for the biometric device, contact the module provider for support or updates.

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