Contacts Import error on Odoo 13

Question

Hello,
I made an  export  of my  Contacts  list form  my  Odoo 10,  I  will  like  to import  its  on  my  Odoo  13  server.
I  got  severals  errors  like   No  matching  record  found  for  external  id  '__export__.res_partner_4684'  in  field  'Contact'  at  row .

Did anyone got the same error?
Please, Waiting for a way to export my contacts on  a CSV  file  Odoo 10  and  Import  its  on  Odoo  13.

Thanks for reading.

Yossef Elsherif · Accepted Answer

Hello Martial,
Don't use External ID, u se only :
"Name", "Is a Company", "Reference",...
And any other fields you need to import

Marc De Costa · Answer

Hi Martial,
You cannot use external IDs to import data between two separate databases. Especially with version changes. Try to export main data points such as name, address, mobile, website and try to  match with version 13 contact export file template.

Waleed Mohsen (CorTex IT Solutions) · Answer

It seems you have individual contact related to contact of company and when you import these individual contact which related company you will get the external id error So I suggest to get the contacts with Is_company equal true in separate CSV and then get the individual contacts in another CSV file, After that import the first CSV of companies and then import the individual file.

Martial · Answer

Thanks for your helps , I solved the issue using  all  your  differents  suggestions.

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