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We have setup Item A kit for sale that consist of Work and parts. The Sales team enters orders for that same item. We assume that all parts are available and not comitted elsewhere. Here is the problem:

Production doesnt know what needs to be prepared as there is no automated info. Hence, we have created a service item that we call Product A Work and is assigned the plan function. Now the sales people have to select Product A work and Product A kit and assignd the hours to the production manager. He sees that in his planning and can schedule production. Once produced, it shows as to be delivered as usual on his inventory dashboard.

Are we missing something or this the correct way to do it?

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Have you checked work orders? They can be enabled in the manufacture settings, and are then created and handled on the bom.

To me it looks like that is what you are missing.

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