Solution / Check 1: Check System Parameters

1. Log into Odoo

2. Activate Developer Mode:

   - Click on Settings (gear icon)

   - Click "Activate developer mode" at the bottom of the menu

3. Go to Settings > Technical > System Parameters

4. Find "web.base.url" parameter

5. Make sure its value starts with "https://" (e.g., https://domain.com)

6. If it doesn't start with "https://", edit and add it

7. Save changes

Solution / Check 2: Update Odoo Configuration File

1. Locate your Odoo configuration file (usually odoo.conf)

2. Open the file in a text editor

3. Add or update these two lines:

   proxy_mode = True

   x_forwarded_for = True

4. Save the file

5. Restart your Odoo server for changes to take effect

After completing both steps, try creating the Stripe webhook again.

Hi Marc,

would you know where/how i can make that change (or where it is getting those extra backslashes from)?

Hi Johnny, 

Here are some troubleshooting steps you can follow to resolve this issue:

1. Verify Webhook URL:

• Double-check the URL you've entered in the Odoo Stripe setup for the webhook endpoint. Ensure there are no typos or extra spaces.
• Make sure the URL format is correct, including the protocol (http:// or https://).

2. Public URL Requirement:

• Stripe webhooks require a publicly accessible URL. If your Odoo website is behind a firewall or requires authentication, you'll need to set up a publicly accessible endpoint to receive Stripe webhook notifications.

Here are some possible solutions depending on your setup:

• Public Webserver: If your Odoo website is hosted on a public web server, you can likely use the same URL for your website as the webhook endpoint.
• Tunneling Services: If your Odoo instance is behind a firewall, you might consider using a tunneling service like ngrok (https://ngrok.com/) to create a temporary public URL for testing purposes. However, this wouldn't be ideal for a production environment.

Additional Tips:

• Consult the Odoo documentation for Stripe integration (https://www.odoo.com/documentation/17.0/applications/finance/payment_providers/stripe.html) to ensure you're following the correct configuration steps.