Luke are you purely talking about lay-out modifications etc? The lay-out for the livechat is build here: https://github.com/odoo/odoo/blob/8.0/addons/im_livechat/views/im_livechat_view.xml#L77 so you could just modify this?

@Yenthe,

Thanks for the link. I'm just wondering if there are any projects out there already or not. I'll put together my own basic module if not, however i'd rather not re-invent the wheel if someone else is already working on something similar.

I'd like to integrate a rating for the support after the customer's chat session is finished as well as a few other features (away message and contact form, etc.). If there are no current (public) projects i'll start work on my own soon.