QShield

About:

QShield is Qatar's leading Global Mobility and Business Support services provider, working with clients across multiple sectors including IT, education, healthcare, defense, financial services, and more. From providing consultancy and advisory services in areas related to global mobility, immigration services, business setup, and compliance to handling any type of business document required to get a running business.

Challenges

QShield relied on a system that seemed to be outdated as it hindered the ability to customize operations and match requirements such as efficiently structuring data, increasing productivity, and easily communicating with customers. 

The necessity to adopt an eService solution became fundamental to their business operations due to its vital role in better management of services.

Furthermore, QShield expressed the need to obtain an advanced operational solution to enhance the quality of processing and tracking governmental applications like visa documents and contracts for dependents and companies.

Solution and added Value:

With the support of Ever Business Solutions, the official partner of Odoo, Qshield was capable of enhancing their business process by implementing an eService management solution through Odoo Enterprise that encouraged tracking and monitoring employees’ and dependents’ applications, in addition to managing companies with their corresponding contracts. 

The organization was thereby able to have a clear overview of its services through an advanced dashboard and business intelligence reporting for better management and increased productivity.