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What causes a sales order to change status from âSales Orderâ to âDoneâ? I have several sales orders that have the invoice processed and paid, but still show as âSales Orderâ. I have others that have the invoice validated and sent, and are in the Done status. Yet others are in the âSales Orderâ status.
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1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.
SO is considered completed when paid & delivered. DO is deliveried and invoice must be paid (register payment) not just validated.