Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
i want to know how can the user to see only his own tickets without seeing the tickets of other users in system
Hello,
1. disactive this record rule wic allow team members to access teams' tickets
2.create record rule:
Now each user will be able to access only tickets that has been assigned to him
Administrator / helpdesk user group will be able to list all tickets.
hope this will help
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