Setting up Gmail as External Incoming Mail Server - How to confirm catchall forwarding address

Question

Hello,
I'm trying to setup External Mail Servers for our organization.
As instructed by the Odoo docs, I've created catchall@mycompany.com and bounce
@mycompany.com. The documentation goes on saying I need to forward emails coming to catchall@mycompany.com
and bounce@mycompany.com to corresponding Odoo addresses catchall@mycompany.odoo.com [1]   bounce@mycompany.odoo.com [2]
When trying to setup forwarding in Gmail, it sends a verification code to the configured forwarding address.
My question i

Fabrizio Romano · Accepted Answer

Hi Andrei,
I submitted a ticket for this issue to Odoo support. Meanwhile I found a workaround:
Enable developer mode Go to Settings > Technical function > System parameters Search for mail.catchall.alias and change its value from "catchall" to "catchall2" or whatever you want Search for mail.bounce.alias and change its value from "bounce" to "bounce2" or another value Go to CRM > Settings > Sales teams Create a new sales team and set its email alias to "catchall" Repeat the above step creating

Nat · Answer

So this solution works but there is a limitation with this approach. The Odoo setup guide recommends this for Odoo Online and  Odoo.sh [1] , but I am thinking it may be better to use a separate incoming mailboxes for the catchall alias for the reason below.
If you send an email directly to catchall, the response telling you not to email it directly will goto to the gmail account that is forwarding rather than back to the original sender. This seems like either an Odoo issue or perhaps a gmail li

Rock Jonn · Answer

Access Gmail Settings: Log in to your Gmail account and click on the gear icon in the upper-right corner of the Gmail interface. From the drop-down menu, select "Settings."
Navigate to Forwarding and POP/IMAP: In the Settings menu, click on the "Forwarding and POP/IMAP" tab.
Add Forwarding Address: Scroll down to the "Forwarding" section and click on the "Add a forwarding address" button. A popup window will appear.
Enter Catchall Address: In the popup window, enter the catchall forwarding addre

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