跳至内容
菜单
此问题已终结
该问题已被关闭 原因: 不相关或过时
Constanze Becker2024年09月26日 08时00分42秒

Hello everyone,

We are using Odoo 17 and have an issue with affiliate links, link tracker on our online shop. When a customer enters the shop through an affiliate link and makes a purchase, the campaign is correctly tracked in 2 out of 3 cases.

  1. Case 1: The customer is not logged in and enters their contact information at checkout. -> Campaign is tracked correctly.
  2. Case 2: The customer is already logged in, enters through the affiliate link, and makes a purchase. -> Campaign is tracked correctly.
  3. Case 3: The customer enters the shop through the link, is not logged in, starts the purchase, and then decides to log in (since they already have an account). -> No campaign is tracked.

Our assumption is that the affiliate link information is lost during the login process.

Has anyone encountered a similar issue and managed to solve it? Or does anyone have an idea on how to fix this?

Thanks a lot for your help!

形象
丢弃
编写者 最佳答案

We found the problem:
only if you accept the cookies, the link tracker tracked.

形象
丢弃
相关帖文 回复 查看 活动
0
1月 24
58
1
5月 25
1275
1
5月 24
1601
1
2月 24
1826
1
6月 23
2606