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Greetings everyone,


I'm trying to set up an automated action in Odoo Online to send an email to the user assigned to a task. I've created an email template with a dynamic placeholder for the recipient's email address: ${object.user_id.partner_id.email}. However, the emails aren't being sent to the correct recipients. I've checked the model's fields and the dynamic placeholder syntax, but the issue persists. 


I even tried keeping it at the default recipient, or changing the syntax slightly (partner id only, no brackets, user id only, etc).


I know the automation rule works as intended because when I manually put a specific email instead of the dynamic placeholder it works.


  • note: I know odoo sends notifications when assigning users by default, I want to utilize the custom templates though.
  • Also I know that there is a mail queue that I need to check, I tried going there and manually sending all the queued mail.


There has to be something I’m missing. Appreciate your support.


Thanks in advance.






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Is there any solution to this ? What am I missing ?

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