Hello!
I cannot make Sales Order to one Customer (Hospital).
This problem started when I created Warehouse and location for this Customer. I created that, because we send the products (internal transfer) to this hospital, where they keep them without payment. They pay only when they have used them (only then I have to make Sales Order).
Now, when I try to confirm the Sales Quotation, the "Invalid Operation" notification appears. When I choose different customer. I can Confirm the Order and proceed with Delivery.
Maybe someone can help with this? I am using Odoo 18.
Thanks in advance,
Katrina
Hello,
Please check out route configuration in product. May be you set a wrong route for the product..
Yes, if any of this Customers Sales Quotations I set to different Customer everything works well and I can proceed to Delivery and create the Invoice.
Which route is set for this product? and You might want to check the delivery route "WH/Stock to Partner/Customer", operation is delivery order..
There is checked Route with operation to "Pull from Stock to Partners/Customer"
Could you share
1. What is the customer location that is set on this customer contact?
This is visible on the customer contact when developer mode is enabled
2. What is delivery route that is defined for this transfer? New WH to this customer location