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Hello! 

I cannot make Sales Order to one Customer (Hospital). 

This problem started when I created Warehouse and location for this Customer. I created that, because we send the products (internal transfer) to this hospital, where they keep them without payment. They pay only when they have used them (only then I have to make Sales Order). 


Now, when I try to confirm the Sales Quotation, the "Invalid Operation" notification appears. When I choose different customer. I can Confirm the Order and proceed with Delivery. 


Maybe someone can help with this? I am using Odoo 18.

Thanks in advance, 

Katrina


 

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Hello,
Please check out route configuration in product. May be you set a wrong route for the product..

Autor

Yes, if any of this Customers Sales Quotations I set to different Customer everything works well and I can proceed to Delivery and create the Invoice.

Which route is set for this product? and You might want to check the delivery route "WH/Stock to Partner/Customer", operation is delivery order..

Autor

There is checked Route with operation to "Pull from Stock to Partners/Customer"

Autor Mejor respuesta

Yes, I tried the Routes as well. 

Made separate Route for this. Adding also this optional partner address. 

I just don't understand, why everything worked perfectly until I made that warehouse and location... I also checked if something has changed in the Customer fields, but there everything is the same as to our other Customers. 

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Is this same operation working for other customers?

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