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Hi,
I know that when we receive a task we can escalate (transfer) the job to the higher authority and this chain action will be possible until the job reaches the top level. But i am not very clear how this works in openerp 7. Please help me out with some links and example if possible.
You have to mention Parent Team when creating a new sales team to maintain the hierarchy. Sales>>configuration>>Sales Team>>Create.
Yeah, meantime i've found out and edited my ques. However thanks for your reply.
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