In this video, learn how to create and configure Heldpesk stages. Also, learn how to enable Email and SMS templates to automatically send once a ticket reaches a stage. **Check out more Odoo tutorials** - [Tutorial label]: [link to youtube tutorial] (add individual tutorial links as they are relevant to do so) - [APP] playlist: [link to youtube tutorial playlist] **App documentation** - Helpdesk Stages - All Helpdesk docs **See what Odoo can do for you!** - Schedule a demo: [demo] - Start a free trial: [trial]