Skip to Content
Odoo Menu
  • Prijavi
  • Try it free
  • Aplikacije
    Finance
    • Knjigovodstvo
    • Obračun
    • Stroški
    • Spreadsheet (BI)
    • Dokumenti
    • Podpisovanje
    Prodaja
    • CRM
    • Prodaja
    • POS Shop
    • POS Restaurant
    • Naročnine
    • Najem
    Spletne strani
    • Website Builder
    • Spletna trgovina
    • Blog
    • Forum
    • Pogovor v živo
    • eUčenje
    Dobavna veriga
    • Zaloga
    • Proizvodnja
    • PLM
    • Nabava
    • Vzdrževanje
    • Kakovost
    Kadri
    • Kadri
    • Kadrovanje
    • Odsotnost
    • Ocenjevanja
    • Priporočila
    • Vozni park
    Marketing
    • Družbeno Trženje
    • Email Marketing
    • SMS Marketing
    • Dogodki
    • Avtomatizacija trženja
    • Ankete
    Storitve
    • Projekt
    • Časovnice
    • Storitve na terenu
    • Služba za pomoč
    • Načrtovanje
    • Termini
    Produktivnost
    • Razprave
    • Odobritve
    • IoT
    • Voip
    • Znanje
    • WhatsApp
    Third party apps Odoo Studio Odoo Cloud Platform
  • Industrije
    Trgovina na drobno
    • Book Store
    • Trgovina z oblačili
    • Trgovina s pohištvom
    • Grocery Store
    • Trgovina s strojno opremo računalnikov
    • Trgovina z igračami
    Food & Hospitality
    • Bar and Pub
    • Restavracija
    • Hitra hrana
    • Guest House
    • Beverage Distributor
    • Hotel
    Nepremičnine
    • Real Estate Agency
    • Arhitekturno podjetje
    • Gradbeništvo
    • Estate Management
    • Vrtnarjenje
    • Združenje lastnikov nepremičnin
    Svetovanje
    • Računovodsko podjetje
    • Odoo Partner
    • Marketinška agencija
    • Law firm
    • Pridobivanje talentov
    • Audit & Certification
    Proizvodnja
    • Tekstil
    • Metal
    • Pohištvo
    • Hrana
    • Brewery
    • Poslovna darila
    Health & Fitness
    • Športni klub
    • Trgovina z očali
    • Fitnes center
    • Wellness Practitioners
    • Lekarna
    • Frizerski salon
    Trades
    • Handyman
    • IT Hardware & Support
    • Sistemi sončne energije
    • Izdelovalec čevljev
    • Čistilne storitve
    • HVAC Services
    Ostali
    • Neprofitna organizacija
    • Agencija za okolje
    • Najem oglasnih panojev
    • Fotografija
    • Najem koles
    • Prodajalec programske opreme
    Browse all Industries
  • Skupnost
    Learn
    • Tutorials
    • Dokumentacija
    • Certifikati
    • Šolanje
    • Blog
    • Podcast
    Empower Education
    • Education Program
    • Scale Up! Business Game
    • Visit Odoo
    Get the Software
    • Prenesi
    • Compare Editions
    • Releases
    Collaborate
    • Github
    • Forum
    • Dogodki
    • Prevodi
    • Become a Partner
    • Services for Partners
    • Register your Accounting Firm
    Get Services
    • Find a Partner
    • Find an Accountant
    • Meet an advisor
    • Implementation Services
    • Sklici kupca
    • Podpora
    • Upgrades
    Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +1 (650) 691-3277
    Get a demo
  • Določanje cen
  • Pomoč

Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

  • CRM
  • e-Commerce
  • Knjigovodstvo
  • Zaloga
  • PoS
  • Projekt
  • MRP
All apps
You need to be registered to interact with the community.
All Posts People Badges
Ključne besede (View all)
odoo accounting v14 pos v15
About this forum
You need to be registered to interact with the community.
All Posts People Badges
Ključne besede (View all)
odoo accounting v14 pos v15
About this forum
Pomoč

Paid Website Orders not Automatically Confirmed

Naroči se

Get notified when there's activity on this post

This question has been flagged
ecommercewebsiteOdoo 18
3 Odgovori
1924 Prikazi
Avatar
Adam

Hi. We are having an issue with our new Odoo website shop. I cannot figure out why website orders stay in Quotation and are not automatically confirmed when payment is made. The quotation even shows the PayPal transaction as confirmed in the activity log.

Any ideas? Thanks in advance.

0
Avatar
Opusti
Karim Kayssi

The issue is usually because automatic order confirmation isn’t enabled.

Go to Website > Configuration > Payment Acquirers > PayPal.

Enable “Automatically confirm orders”.

Ensure website sales settings allow auto-confirmation and that the payment transaction is properly linked to the order.

This should make orders confirm automatically after payment.

Karim Kayssi

Go to Website > Configuration > Payment Acquirers > PayPal.

Enable “Automatically confirm orders” (or similar option depending on your version).

Make sure in Website > Configuration > Settings that website sales are set to confirm orders automatically after payment.

Ensure the PayPal transaction is properly linked to the quotation/sale order.

Once these are set, orders should move from Quotation to Sales Order automatically after payment.

Avatar
Thomas DROUOT (Skillreso)
Best Answer

Hi Jeroen,

  1. There is no such option in the payment provider as mentioned above without an external module or some code in the Odoo 18.0. It's wired it changes in the V.18.0 because in the previous version it was automatically confirmed.
  2. Instead, especially for Mollie, which is commonly used in the Benelux you need to create this automatic action the parameter (use developer mode) :
    1. Add an automated action for sale.order (Order / Bon de commande)
    2. As trigger use "Update the record"
    3. Filter the domain with state = draft or not confirmed
    4. "Apply on" --> use the filter "Transactions" (not payment) and the field state of transactions, use the state "Confirmed". You can even add other filter for the payment provider such as Mollie.
    5. Add the action  "Set the order state to confirmed".


Let me know if you need a screenshot or a video to help you.

Hope it helps.

0
Avatar
Opusti
Avatar
Glen Nolan
Best Answer

I tried uploading the excel and it worked very quickly. Thanks for the guidance!

0
Avatar
Opusti
Avatar
Jeroen sterke
Best Answer

Adam, I have the same issue. Using mollie, order is confirmed when paid at the website but the order still stays in quotation.
in the quotation updates it states: payment confirmed but it is still a quotation and not a sales order as it should. All settings are correct.

Did you find a solution?

0
Avatar
Opusti
Karim Kayssi

The issue is usually because automatic order confirmation isn’t enabled.

Go to Website > Configuration > Payment Acquirers > PayPal.

Enable “Automatically confirm orders”.

Ensure website sales settings allow auto-confirmation and that the payment transaction is properly linked to the order.

This should make orders confirm automatically after payment.

Enjoying the discussion? Don't just read, join in!

Create an account today to enjoy exclusive features and engage with our awesome community!

Prijavi
Related Posts Odgovori Prikazi Aktivnost
Add to cart code if using odoo web.
ecommerce website
Avatar
0
apr. 25
1616
Is it possible to have 3 websites on same odoo instance(Odoo Online)
ecommerce website
Avatar
Avatar
1
maj 24
5082
pause Ecommerce store - vacation mode?
ecommerce website
Avatar
Avatar
1
apr. 24
3112
Website Product Block Image Low Quality
ecommerce website
Avatar
0
nov. 25
2310
What is the fastest website solution?
ecommerce website
Avatar
Avatar
1
maj 23
5523
Community
  • Tutorials
  • Dokumentacija
  • Forum
Open Source
  • Prenesi
  • Github
  • Runbot
  • Prevodi
Services
  • Odoo.sh Hosting
  • Podpora
  • Nadgradnja
  • Custom Developments
  • Izobraževanje
  • Find an Accountant
  • Find a Partner
  • Become a Partner
About us
  • Our company
  • Sredstva blagovne znamke
  • Kontakt
  • Zaposlitve
  • Dogodki
  • Podcast
  • Blog
  • Stranke
  • Pravno • Zasebnost
  • Varnost
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) română русский язык Slovenský jazyk slovenščina Español (América Latina) Español ภาษาไทย Türkçe українська Tiếng Việt

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc.

Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Website made with

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now