Hi, i want to create two helpdesk teams from xml in my custom module that inherit "helpdesk" when is installed.
I saw that they create a Support team by default by test, there is another way?
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Hi, i want to create two helpdesk teams from xml in my custom module that inherit "helpdesk" when is installed.
I saw that they create a Support team by default by test, there is another way?
Hi,
In your module you can add a data file and create team records from code, you can try like this,
<record id="help_desk_team1" model="helpdesk.team">
<field name="name">Odoo Support</field>
<field name="alias_name">support</field>
<field name="stage_ids" eval="False"/>
<field name="use_sla" eval="True"/>
</record>
See more at here: How To Create Data Files and Load Default Data In Odoo
Thanks
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