Skip to Content
Menu
This question has been flagged
1 Atsakyti
2025 Rodiniai

Hi, i want to create two helpdesk teams from xml in my custom module that inherit "helpdesk" when is installed.


I saw that they create a Support team by default by test, there is another way?



Portretas
Atmesti
Best Answer

Hi,

In your module you can add a  data file and create team records from code, you can try like this,

<record id="help_desk_team1" model="helpdesk.team">
<field name="name">Odoo Support</field>
<field name="alias_name">support</field>
<field name="stage_ids" eval="False"/>
<field name="use_sla" eval="True"/>
</record>


See more at here: How To Create Data Files and Load Default Data In Odoo

Thanks

Portretas
Atmesti
Related Posts Replies Rodiniai Veikla
0
kov. 25
1545
0
spal. 24
1496
1
rugs. 24
1627
1
rugp. 24
1739
1
liep. 24
1570