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This may be too simple, but I can not find it. How can the customer approve the timesheet of the service hours that will be billed to him (invoice on timesheets).
I am looking to implement the following flow:
quote -> customer approval -> sale order -> populate time sheet -> approve time -> invoice approved time.
Thanks for all help
Hi Toon,
When you want the approval from customer, then you have to give the access of timesheet to the portal user.
Obviously, we can create a portal user for a customer. whether you are ready to do a customization on work flow, then you can easily show the timesheet of a certain project of a particular customer on the portal page. Thereby customer can see and give an approval. Then we can trigger to the basic workflow of invoicing the time spent
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What I do approval in my Project Tasks is that I create "an activity" as "approve". Then I can "schedule and assign" "approve" to anyone following the project.