Hi Nicolas

I guess that in the product (Backend) you set the price Bhutto but used a vat exluded

In other word, check that in your product, you have selected the right VAT tag that complies with your policy (inluded or exluded)

Be also aware that this will also affect your pricelist, so you need to follow the same policy when entering your prices in the pricelist

Hope this helps you

In Odoo 17, this issue arises because the system is misinterpreting your VAT settings on the eCommerce side, especially if there are multiple tax rates configured for different scenarios (like shipping to different regions). To ensure the prices show the correct VAT rate (10% in this case) and not the default 20%, try these steps:

1. Check Product Tax Setup:
   • Go to Sales > Products and open the product in question.
   • Make sure the tax is explicitly set to "10% VAT" on the product’s "Customer Taxes" field. This will apply the correct tax rate on the product level.
2. Verify Website Settings for VAT:
   • Go to Website > Configuration > Settings and ensure that “Display prices including VAT” is checked, as you already have done.
   • Double-check that the default tax rate for the website is set to the correct VAT percentage (10% in this case). This setting might override the product-specific tax rate if not configured correctly.
3. Check Fiscal Positions:
   • Go to Accounting > Configuration > Fiscal Positions and review the rules that determine which VAT rate is applied based on the customer’s location or other conditions. Make sure there’s a fiscal position that specifically applies 10% VAT to applicable customers. If there’s no matching rule, Odoo may fall back to a default 20% VAT.
4. Clear Cache and Re-test:
   • After updating these configurations, clear your website cache (if applicable) and check the product again in the eCommerce view. Odoo sometimes needs this to apply new settings correctly.
5. Advanced Solution (if needed):
   • If the issue persists, consider adjusting the default tax behavior for your eCommerce by creating or updating a custom fiscal position rule that explicitly applies 10% VAT to eCommerce orders for this product category.

These steps should resolve the discrepancy between the displayed VAT and the recalculated amount in Odoo.

Hello,

In the product description :

The sale price is exclusive of tax = 81.82

Sales tax: 10%.

The price incl. tax shows 90€ in brackets to the right of the price excl. tax.

Michael Angelo, all steps Are Ok. I checked and everything are right...but it doesn't work...

Ok, quelques heures plus tard, j'ai supprimé mes produits et rendez-vous, tout décoché et tout recoché I follow the Michael process , and created again my products. ANd Now, It's working !

Thanks for help !