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Hi all, I would like to add the customer name to the Notification E-Mail template for sale orders. While I see that the message model stores the document id in res_id, I don't know how to access data stored in another model. Searching the forum and looking at API documentation made me hope something like this would work:
${object.env['sale.order'].search([('id', '=', res_id)])[0].partner_id}Unfortunately, it doesn't. So any help is greatly appreciated.
Hello Jan Beckhoff,
You can see the various example to print customers and others fields value into the email body through
Menu: Setting => Technical => Email => Templates
Here you can see the all the Email template along with your email template.
we can add a customer to the message body by using Dear ${object.partner_id.name}
Thanks
Thanks for your reply but the related model is message and doesn't have partner_id or any information about the customer stored aside from the document id...
When we send email from sale order it will create one mail.message record that contains Email body part as a message
so if email template body have customer name it will display in message.
Maybe misunderstandable but I was talking about Notification E-Mail Template - the one that sends chatter messages via mail.
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