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configurationsystem
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Suriya Prakash

We recently migrated our database from one server to another. Following the migration, we are experiencing issues accessing existing records and marking attendance in the system.Has anyone encountered a similar issue? We would appreciate your assistance in resolving this matter.

Please find the error message below:

Traceback (most recent call last):

  File "/opt/odoo18_enterprise/odoo/sql_db.py", line 354, in execute

    res = self._obj.execute(query, params)

          ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

psycopg2.errors.InvalidParameterValue: time zone "Asia/Calcutta" not recognized



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Ray Carnes (ray)
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The error means PostgreSQL is not recognizing the Timezone.

I would try "Asia/Kolkata" instead, so go through the res.user records and change the ones using Calcutta to use Kolkata instead.

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Suriya Prakash
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@Ray Even after changing the Timezone for the existing records the issue is not resolved for marking the attendance.

Ray Carnes (ray)

Please open a ticket with Odoo Support then so someone on our crack team can peer into your specific database and get things working again.

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