Hello,
using Odoo16 CE:
in POS session when click on "Quotation/Order" to pick, import and settle an available quotation it will be imported to the POS.
All storable products are ok in amount and price.
However all service products have amount 0 (zero). Where is the mistake here? I can not always go back and check the original amount.
When I open the original quotation in a parallel window and refresh, the amount is still what it was and not zero.
Strange!
Any help appreciated. Thanks.
BR
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Hello
I have configured the use case. even on my POS screen if I select that quotation it does not show me the Service product line first if it is in the quotation stage in the sales module.
Once I have confirmed the order from the sales module and added the same order to the POS screen, it shows the perfect price.
This is my observation and you are not getting the price it is because you have not defined the price inside that service product firstly put the price in the product sale price and then it will be reflected there.
I hope this helps.
Hello @OpenTek,
I do not understand your answer...
In sales I have a quotation with for ex. 1 pc. product A (storable), 2 pc. product B (storable), , 2 pc. product B (service). Quotation is not confirmed, not delivered - just like new.
In an open POS session I have the possibility to click on a button "Quotation/Order"
That is a great function for my colleagues. They can prepare a quotation (in the repair shop) and call it on the POS session. All fine.
All products with type "storable" have the correct price an amount.
All products with type service have amount zero!
That is NOT OK and confuses the POS staff.
Found a very similay question here:
https://www.odoo.com/de_DE/forum/hilfe-1/how-do-we-use-the-quotation-order-functionality-for-already-delivered-order-lines-in-v15-204039
EDIT:
Seems that if I confirm a quotation and it has the state of an order already BEFORE I can call it to the POS session, the amount of all positions is and stays correct.
Questions remains WHY.
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Hello,
It's quite difficult to get what you are trying to achieve in POS because in POS there is not Quotations, could you elaborate more with details if possible.
Regards,