Sale order : how to delete a payment line to close the pos session ?

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Sale order : how to delete a payment line to close the pos session ?

accounting pos

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Philippe LAURENCE

Hello,

We use Open ERP since several months but we cannot close our shop's session since 3 days.

The reason is : Constraint Error Wrong credit or debit value in accounting entry !

I tried to find the answer here but, no matching. After some researches, I find a sale order with 2 Bank journal lines in payment. I have a screenshot but I can't post it.

I think it's the issue's origin. How could I delete one of this line ? I tried to reimburse but it doesn't fix it.

Thank you for your help.

Philippe.

Branimir

Najlepsza odpowiedź

Try this: Got to Point of Sale -> Configuration -> Choose your POS -> Uncheck Group Journal Items -> Try closing the session

Philippe LAURENCE

Autor

It worked perfectly. The server ran during an hour to close the session and everything is ok now.

Thank you very much !

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