I have a client with overdue invoices. The client has about 10 open invoices out of which 8 are overdue. There are 2 ways of registering payments:
A. Normally we go to Invoicing, Paymentes, Create New Payment, select client, enter value of payment, confirm and then click on Match Payments at which point Odoo pulls the client open invoices and we can select the ones to pay. For some reason this is failing with one client in particular because we get a message saying that all items have been reconciled and there are no unbalanced items in the account.
B. The way we recently tried which is in Invoicing, enter client name into search box, group by Status, open all Open invoices, select the ones we want to pay and register payment. This way, the invoices were properly paid.
Has someone had this issue?