"ordinal not in range" error displayed after installing doc management

Question

Hello everyone,

trying to install document management and management system on a Centos 6.3. / OpenERP 7.0.
After some tests and modification on my environment, the following message appears after restarting openerp-service :

Traceback (most recent call last):
File "/usr/lib64/python2.6/logging/__init__.py", line 776, in emit
msg = self.format(record)
File "/usr/lib64/python2.6/logging/__init__.py", line 654, in format
return fmt.format(record)
File "/usr/lib/python2.6/site-packages/openerp-7.

Cyril Gaspard (GEM) · Answer

Hi,

does posgresql use utf8 as default encoding, does your server locale uses utf8 encodeing ?

Bye

patrick · Answer

Message is about the conversion of Unicode to Ascii text. So you might have used Ã¼ somewhere, and the ascii code is not available.
Another issue might be the usage of special characters, like &.

In order to find the cause, you have to get back to a clean install, than install your modules one by one (if possible).

If the amount of code is not TOO much, you might want to read through your various .XML files, where you define your own data.

Richelle Laurent · Answer

Thanks Patrick
I'm a true newbie with OpenERP and Python.
Any idea how to track the "Faulty" data ?
Regards,
Laurent R.

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