Skip to Content
Menu
Musisz się zarejestrować, aby móc wchodzić w interakcje z tą społecznością.
To pytanie dostało ostrzeżenie
1 Odpowiedz
1138 Widoki

Scenario:


I have two identical events, Event 1 and Event 2, that are different times on same day.  Someone registers for Event 1, but later realizes they want to attend Event 2.  The registration is complete and event paid.

Is it possible to simply change the event from Event 1 to Event 2 on the back end without the attended having to register for Event 2 and we refund Event 1?

Awatar
Odrzuć
Najlepsza odpowiedź

By default, this is not possible, as you can't change the Event on the Attendee profile.

The best solution is to cancel the registration, refund the ticket, and ask for another registration for the second event. 
This way you keep your accounting clean.

Alternatively, you can manually register the attendee information on the second event, Ticket Sales will mark this as a "FREE" ticket. 
Send the ticket information back by email / SMS. 


Awatar
Odrzuć
Powiązane posty Odpowiedzi Widoki Czynność
0
lis 24
879
2
mar 24
3417
1
cze 25
553
1
kwi 24
1157
1
mar 23
2044