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Employees have a flexible working schedule. They have a set number of hours per week but they don't necessarily need to work the same number of hours every day. With the default configuration of setting the working schedule on the employee, I can add planning shifts for the employee within their working hours but if I add a shift that falls outside of their working hours, the allocated time will default to only the time that falls within the working hours. 

Ex: Marc works 35 hours/week. His working schedule is set to be 8 a.m to 4 p.m every day of the week with a one hour break from 12 to 1. In reality, his timings are not fixed and he can be scheduled for a shift from 7:00 to 14:00 or from 10:00 to 17:00 with no break. If we add a shift for him from 7:00 to 14:00, the allocated time will default to 5 hours because those are the times that fall within his working hours.

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If we remove the working schedule from the employee, that limitation will not be there anymore but his expected hours per week will default to the company working hours.

The way that we go around this is to remove the working schedule from the employee but set it on the contract instead. 

This way we will be able to see in the schedule the number of hours expected from Marc to have fulfilled but we will not be limited to the specific work schedule in terms of timing. 

Now, we are able to plan the shifts for Marc at any time during the day and the allocated time will be the time that is actually planned in the shift. 

⚠️

Following this method means that the breaks will not be deducted from the allocated working time for the employee.


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We have the exact same problem.

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