Hi,

Please refer to the link:

1. https://www.odoo.com/documentation/13.0/applications/sales/crm/acquire_leads/generate_from_email.html

This blog explains how to generate leads from email.

2. https://www.odoo.com/documentation/18.0/applications/sales/crm/acquire_leads/email_manual.html

Hope it helps.

I was talking about the </> icon you were talking about.

Actually, only clicking somewhere was not enough, I had to select a part or the whole text field in order to clic small ... at first, then I could see </> icon. I now know that whatever I select, I can reach the code part for the whole text field.

Thanks a lot :-)

To add fields via the inline HTML editor ("/"), use Dynamic Placeholder. The fields available to you depends on the Applies to selection on that Email Template (which should be Lead for you):

To enable the Code view, highlight some text of the Email Template content, click the vertical ellipsis, then click Code view:

From pretty much any existing Email Template you can see, how if-conditions need to be written in the template, i.e. 

<t t-if="some condition">...</t>