Hi,

I have been trying to setup a workflow for helpdesk tickets but I can't manage to change the ticket stage automatically inside an Activity. Maybe I'm not doing it the right way.

Steps to reproduce:

Trying to change "stage" of ticket with Python Action: write({'stage_id': <integer>})
But I can't find the <integer> linked to a "stage".


Current behavior:

Exemple with a random integer:

Odoo Warning - Missing
Record does not exist or has been deleted.

Thanks !

Y.